FAQ

What is PeppinoPeppino Denim?

PeppinoPeppino Denim is a genderless premium denim line, entirely made In Italy, that breaks the rules experimenting new denim silhouettes and shapes with a great attention to details.

Why should I trust PeppinoPeppino Denim?

PeppinoPeppino Denim is a “diligent” and “responsible” brand.
This involves, not only the use of low impact washing techniques, deadstock buttons and fabrics, vegan and recycled branding, but also and especially, offering high quality and timeless products that get better and better with the everyday use.

Is it safe to order from PeppinoPeppino Denim?

Your personal and payment information at peppinopeppino.com are as safe as can be. Our platform has adhered the highest standards in the world on payment processing, providing you the fully secure payment. Furthermore we will never pass on any personal data to third parties and we strongly guard your privacy.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, etc.) and payments via Paypal. It is also possible to pay by bank transfer in advance.

How do I know you have received my order?

As soon as the order is placed, you will receive an email with the order confirmation.

How do I track my shipment?

You’ll receive a shipping confirmation email that includes your tracking number once your order is packaged at our warehouse.

What is your return & exchange policy?

It is possible to return or exchange a purchased product within 14 days from the date of purchase, by sending an email to info@peppinopeppino.com and providing the reason for the return. Check the policy on our return & refunds page.

What if the items I received seem damaged or defective?

Please contact us, by writing an email to info@peppinopeppino.com. We'll make sure you're taken care of!

Which are the characteristics of 100% cotton denim and viridis?

We work with the best Italian denim mills, such as Candiani and Berto. All our jeans are 100% cotton. We also use Viridis for the details, an innvovative, bio-based material. Its corn-derived and cotton content makes it the most green product among the synthetic fabrics.

Are denim washes sustainable?

All are washes are eco and more sustainable. During the finishing process, lower-impact techniques are applied reducing the amount of chemical, water and energy required to finish the garments.

My jeans are too long, how can I hem them to the right length?

We offer only one inseam, hence if your jeans are too long, we recommend going to your local tailor to hem them. However, especially if you purchase a jeans made with selvedge denim, we advice you to wear it rolled up to show the selvedge detail on the outseam.

How do I wash and care for my jeans?

Machine wash max at 30 C (90 F), inside out. We advice to not tumble dry and to hang your jeans to dry.